AI voice conversations
Kawl Now provides the optional AI voice widget on this website. The widget loads from app.kawlnow.com, which receives the browser request information needed to serve it. If you start a conversation, your question and the AI answer are processed to provide the service and saved in a transcript that our team can review. Microphone access requires your browser permission; you can end the conversation at any time. Please keep passwords, payment details, customer records and sensitive personal information out of the conversation. Contact us through this website for questions about a transcript or a privacy request.
Tenhaw is responsible for website enquiry data.
The controller is Tenhaw LTD, registered in England and Wales under company number 12735685. Its registered office is Tenhaw / Qube, 29-33 Scrutton Street, London, England, EC2A 4HU. Contact privacy@tenhaw.com about this notice or your data.
We use your details to respond to the pilot request.
The enquiry form asks for your name, email, optional website, support or sales interest, and any notes you choose to provide. In email draft mode, these details stay in the current browser page until you choose to copy them or open your email app. Preparing a draft does not send it to us. You must send the email yourself. Please keep passwords, customer records and sensitive personal information out of your notes.
If the connected submission service is available, the form sends these details with your consent and a submission time to our enquiry service. If you enquire by email, we receive the details you choose to send through your email provider.
We process the enquiry with your consent to assess the request and contact you about a pilot. The required checkbox covers that purpose. It does not subscribe you to a newsletter or other ongoing marketing. You can withdraw consent by contacting us.
We keep your waitlist details to offer you early access.
The waitlist form asks for your name, work email, company, role and the main problem you want solved. It also records the page you sent it from and your browser’s user agent, which helps us spot automated submissions. Please keep passwords, customer records and sensitive personal information out of your answer.
We store waitlist details on Supabase in London, UK, in one table shared by Tenhaw’s products. Our website can only add an entry, never read one back. Resend sends us an alert from Ireland, EU, so we can reply to the email address you gave. Resend stores email content, delivery logs and account data in the United States. Its data processing agreement provides standard contractual clauses and a UK extension for international transfers. We process the details with your consent, because you asked us to reply. The required checkbox covers that purpose and does not subscribe you to a newsletter.
We keep waitlist entries for 12 months after our last contact, then delete them. Contact privacy@tenhaw.com to withdraw consent or ask us to delete your waitlist details sooner, and we will remove them.
The website and enquiry service use separate hosting.
Vercel hosts the website. When connected form submission is enabled, Railway hosts the enquiry service. Its active database records expire after 90 days and are removed by an hourly cleanup; hosting backup retention is handled separately. This database cleanup does not delete emails sent to us. Contact us to discuss or request deletion of email correspondence.
Hosting providers process technical request information needed to deliver and protect the service. The connected enquiry service keeps temporary pseudonymous request counters in memory for up to 10 minutes to limit spam; it does not store raw IP addresses in the enquiry database. Contact us for details about hosting locations and transfer arrangements.
With your permission, Google Analytics uses analytics cookies to measure website visits and page views. Google Analytics stays off until you select Allow Google Analytics. Change or withdraw your choice using Google Analytics settings in the footer. Withdrawal stops further Google Analytics measurement and removes this site’s Google Analytics cookies. Google Analytics advertising features are disabled, and its events do not include form content, URL query strings or fragments. Google processes browser, device and network information; see policies.google.com/privacy. Your choice is kept in your browser’s local storage.
Advertising is a separate, optional choice. If you allow advertising in Advertising settings, Google Ads, provided by Google LLC, uses cookies, page addresses, browser, device and network information to recognise your visits and show our adverts on other websites. Page addresses can include campaign parameters. We do not add form answers, contact details or customer data to advertising events, and enhanced conversions are disabled. Advertising stays off until you explicitly allow it; an earlier analytics choice does not grant advertising permission. You can decline or withdraw advertising using Advertising settings in the footer without changing analytics or Plausible. Withdrawal stops advertising collection, removes this site’s Google advertising cookies and reloads the page. Google may process information outside the UK and EU under its privacy arrangements. Your separate decision and its date are kept in this browser’s local storage. See https://business.safety.google/privacy/ and https://myadcenter.google.com/.
We use Plausible to understand website visits and interactions without cookies. Its aggregate reports include page views, referral sources, device types, visitor countries and counts of form submissions, file downloads and clicks on external links. These analytics events do not include enquiry form fields. We do not record or replay sessions. Optional advertising is described separately. Enquiry details are not sent to an AI model by this website.
Cal.com handles discovery-call bookings.
The homepage calendar loads from Cal.com when you scroll near it. Your browser connects directly to Cal.com, which receives technical request information such as your IP address and browser details. If you book a call, Cal.com processes your name, email address, selected time and answers to booking questions so we can arrange and respond to your request.
Cal.com processes booking information on our behalf and uses its own cookies for functions such as security and preferences. Its privacy policy describes processing, retention and international transfers. You can email us instead of using the calendar, and contact us about access, correction or deletion of a booking.
You can ask to see, correct or delete your enquiry.
Contact privacy@tenhaw.com to request access, correction or deletion, or to withdraw consent. Other data protection rights may apply depending on the circumstances. You can also raise a complaint with the UK Information Commissioner’s Office at ico.org.uk.
The website’s 90-day enquiry retention does not describe voice product transcript retention. Before a pilot uses customer conversations, its data roles, providers, retention and deletion arrangements must be agreed separately.