How do you choose an AI voice agent for your website?
Start with where the conversation happens, then decide who controls the answers. These questions narrow the list quickly.
- Phone or website: do customers call a number, or talk through a widget on your site?
- Voice, text or both: do you need typed chat as well as spoken answers?
- Who controls the answers: can your team approve each source before the agent uses it?
- Build or buy: will your developers assemble the agent from voice APIs, or install a ready-made widget?
- Cost to try: what does a first test cost, and what happens when the free usage runs out?