What do the 50 free conversations include?

Everything Kawl Now does today. Support conversations, sales conversations and your dashboard tests all draw from the same allowance. It’s a one-time allowance for the workspace and doesn’t renew.

  • 50 conversations, shared by support, sales and tests.
  • Up to 10 minutes for each browser call.
  • Separate support and sales agents, each with its own voice and greeting.
  • Approved knowledge, including GitHub imports for support.
  • Transcripts and feedback in your dashboard.
  • Automatic insights from recent customer calls.
  • Management through MCP and the REST API.

What counts as a conversation?

A conversation counts once its voice session starts, whether it’s a customer call or your own test. If the voice service clearly rejects a call as it starts, it goes back to your allowance. When the outcome is uncertain, it still counts.

Each conversation in your dashboard shows whether its usage is confirmed. A call that reaches the limit ends at 10 minutes, and the caller can start a new conversation, which counts as another one.

What happens when the pilot reaches its limit?

When all 50 conversations have been used, new calls stop starting. We email the workspace owner when 40 have started, so you have notice before calls stop.

The pilot doesn’t collect payment. Paid calls aren’t available yet, no card is taken when you join and nothing is charged when the allowance runs out.

Which other limits apply?

These limits apply to every workspace today.

  • Up to 3 calls at once and 12 new calls a minute. Extra callers see that the line is busy and can try again shortly.
  • Up to 100 knowledge sources, each with up to 50,000 characters.
  • Up to 10 allowed website origins for each agent.
  • One workspace for each account, with no extra team seats.

How do you start?

Join the waitlist and tell us the problem you want solved. James replies personally, opens your workspace with you and helps you add knowledge for the support agent, the sales agent or both. You test the setup before customer calls are switched on.

Common questions

Is Kawl Now free?

Kawl Now is free for the first 50 conversations in each workspace, including your own tests. The allowance is one-time and doesn’t renew, and paid calls aren’t available yet, so no card is required, nothing is charged and calls pause when the 50 are used.

Do I need a payment card to start?

No. You join the waitlist with your work email, and Kawl Now doesn’t ask for payment details because paid calls aren’t available yet. No payment is collected, and nothing is charged when the free allowance runs out.

Does the free allowance reset each month?

No. The 50 free conversations are a one-time allowance for each Kawl Now workspace, shared by support, sales and dashboard tests. They don’t renew monthly, and they aren’t counted separately for each agent or each person.

Is there an overage charge after 10 minutes?

No. Each Kawl Now browser call stops at the 10-minute limit, and the pilot has no per-minute or overage charges. If a caller needs longer, they can start a new conversation, which counts as another one of your 50.

What happens when the 50 conversations are used?

New calls stop starting, and nothing is charged. Kawl Now emails the workspace owner when 40 conversations have started, so you get notice before the widget stops taking calls.