Is Kawl Now free?
Kawl Now is free for the first 50 conversations in each workspace, including your own tests. The allowance is one-time and doesn’t renew, and paid calls aren’t available yet, so no card is required, nothing is charged and calls pause when the 50 are used.
What does the pilot include?
Each Kawl Now workspace includes separate support and sales agents, approved knowledge with GitHub imports for support, test calls from your dashboard, saved transcripts, automatic insights and management over MCP and the REST API. Browser calls last up to 10 minutes, and a workspace takes up to 3 at once. The first 50 conversations are free, including your tests, and calls pause when they’re used because the pilot doesn’t collect payment.
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Do I need a payment card to start?
No. You join the waitlist with your work email, and Kawl Now doesn’t ask for payment details because paid calls aren’t available yet. No payment is collected, and nothing is charged when the free allowance runs out.
Does the free allowance reset each month?
No. The 50 free conversations are a one-time allowance for each Kawl Now workspace, shared by support, sales and dashboard tests. They don’t renew monthly, and they aren’t counted separately for each agent or each person.
Is there an overage charge after 10 minutes?
No. Each Kawl Now browser call stops at the 10-minute limit, and the pilot has no per-minute or overage charges. If a caller needs longer, they can start a new conversation, which counts as another one of your 50.
What happens when the 50 conversations are used?
New calls stop starting, and nothing is charged. Kawl Now emails the workspace owner when 40 conversations have started, so you get notice before the widget stops taking calls.
What happens if several buyers want to talk at once?
Each Kawl Now workspace takes up to 3 calls at once and 12 new calls a minute. Anyone beyond that sees “This line is busy. Please try again shortly.” and can try again a moment later.
Is an AI voice agent available around the clock?
It can take calls at any hour once customer calls are on, within limits of 3 calls at once, 12 new calls a minute and the workspace’s free allowance. Kawl Now offers no uptime guarantee, so keep a contact route your team checks.
How does Kawl Now’s free allowance compare with per-minute platforms?
Kawl Now counts conversations instead of minutes. Each workspace gets its first 50 free, shared by support, sales and tests, and each browser call lasts up to 10 minutes. Paid calls aren’t available yet, so there is no per-minute rate and new calls stop once the 50 are used.
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